Gear Cache FAQ
Questions about our used gear?
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How does your rating system work?
Because the gear we carry is so dang solid, it can go through quite a bit of cosmetic abuse before it stops performing like it should. We will make sure the gear you buy from us meets your expectations and functions as designed, regardless of whether it's new or used. That's why we've come up with a 4 tier rating system for our used gear; Admired, Liked, Loved, and Adored.
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What is your used gear return policy?
All used items are sold AS IS and are not eligible for returns or exchanges. If you receive an item and believe it has been mis-categorized by tier, you have one week to email us. For details on what to expect from our Gear Cache used gear program click here. If you have any additional questions, shoot us an email, and we'll be happy to help you out!