All orders are shipped via UPS or USPS, unless otherwise directed by the customer. Alaska, Canada and all other international shipments are shipped using the United States Postal Service.
Standard Shipping (Continental US) - Orders over $150
Ground Shipping (Continental US) - Orders less than $150
Ground Shipping - Alaska, Hawaii, Puerto Rico and Canada
International Shipping (excluding Canada)
If the shipping cost is more than $25 above the rates reflected here, we will contact you prior to processing your order and will charge you the difference.
If you would like to place an order with us but need your items to arrive within a certain time/by a certain date, please give us a call!
Purchases shipped out of Washington state will not be charged sales tax on items.
Store Address (If returning UPS or FedEx send here)
30027 SR 706 E, Ashford, WA 98304
(If shipping USPS send to this address)
PO BOX W
Ashford, WA 98304
Rental Shop: email@example.com
Phone: 360-569-2142 or 1-800-238-5756
My MH Phantom Parka -Tier 2 arrived and aside from there being a #16 written in you would have never known guessed this was a rental jacket. You can tell Whittaker takes care their gear and rates it more than fairly for resale. Definitely the place to go for mountain tested and approved gear at a bargain.
Bought the tier 2 used large kangri pants and the size fit as advertised with enough room for my wool base layer and soft-shell pants underneath. If you need a pair of pants that are going to keep you dry all day and keep the wind out, then these are the pants for you. The full-length side zipper is excellent when you need to get the pants on but are on a steep slope or otherwise unable to take off your crampons or snowshoes.
I've worn these for years, finally had to get a new pair one size up cuz... middle age. They are sturdy, and they have the full leg zip feature you really need for putting on over crampons or large boots, and for venting when it warms up. With the discount on used gear, these are a great price and when I received them, you can barely tell they are used.
Jacket is in great condition-- practically new. The down lofts nicely and you can tell the jacket was well cared for. Shipping was quick and the price better than anything you could get on eBay or gear trade.
I had rented a pair of these pants previously, so I knew I liked the size and model. They are great gore-tex, full-zip pants. Definitely not breathable - which is the point! They keep out ALL the moisture. The used rental pants I purchased showed up in great condition and have lots of life left in them!
I bought the Kangri pants because I needed a lower hard shell layer, and I was immediately impressed by the quality. The tier 3 product arrived clean, and only minimally worn. There were no tears, or defects. It looked as though they may have been worn two or three times. What I received was a product that was ready to go in all respects. Now, on to the fit. I ordered in Men's large and they fit me perfectly! The Pants are equivalent in quality to my best hardshell,
Love their system for used gear - although this was Tier 3, you really can't tell it had gone through much use.
I also took a chance ordering this with respect to sizing (ordered Large)... I'm a man, size 32/30, and these fit me perfectly.
Haven't taken these out on the mountain yet, but they feel great and I'm looking forward to it!
I was very pleased with the Tier-2 condition and appearance. It looks new. I appreciate the design of the chest pockets and the decision to eliminate the waist pockets for simplicity. Waist pockets are only accessible if you remove your pack, and chest pockets are easily accessible wearing a pack. My use is winter hiking, snowshoeing, and climbing.
Better than expected. no signs of previous use. great deal!