We take your privacy seriously. Please read our policy carefully to understand how Whittaker Mountaineering uses customer information.

Contact

Our postal address is
Whittaker Mountaineering
Box W, 30027 SR 706E
Ashford WA 98304

We can be reached via email at info@whittakermountaineering.com or you can reach us by telephone at 1.800.238.5756.

Use of Customer Information

Any personal information you provide to us will always be protected to our maximum capabilities and should you provide your e-mail address to Whittaker Mountaineering, it may be shared with our partner Rainier Mountaineering, Inc., a mountain guiding service, but will never be shared with or given away to any other third parties for marketing purposes without your expressed permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), including through Facebook contests, Rainier Mountain Festival participation or other marketing activities and events, or (b) you have registered or purchased or otherwise have an existing relationship with us, or (c) we have received your email address from a partner company, such as Rainier Mountaineering Inc. We respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the unsubscribe link at the end of any email. If you believe you have received unwanted, unsolicited email, please forward a copy of that email with your comments to info@whittakermountaineering.com for review.

Any testimonials, photos or other content expressing customers’ opinion or likeness sent via email to Whittaker Mountaineering becomes the property of Whittaker Mountaineering and may be used for marketing, including our website, email and social media.

Whittaker Mountaineering does not intend to collect personal information from children under the age of 16. If you are under 16 years old, you should not register for our newsletter or any other services or otherwise provide information on this web site. Instead you should ask your parent or guardian to do so for you.

Transaction Security

With respect to security, when we transfer and receive sensitive financial information, we redirect visitors to a secure server. We maintain appropriate security measures in place in our facilities to protect against the loss, misuse, or alteration of information that we collect via our site, but are not responsible if your information is compromised due to unauthorized access to your computer or Internet provider during a transaction or information sharing otherwise.

Use of Browser Cookies

Like most sites, Whittaker Mountaineering makes use of browser "cookies." Cookies are small text files placed on your computer's hard disk by our server that allow us to quickly check your status as a subscriber and facilitate access to your preferences or Whittaker Mountaineering profile. Cookies may also be used to serve you relevant Whittaker Mountaineering advertisements on other web sites.

Links to Other Sites

We provide links to other online resources we believe will be helpful or informative. Whittaker Mountaineering is not responsible for the content that appears on those sites and we do not endorse them. Please consult those sites' individual privacy policies in order to determine how they treat user information.

Use of Web Beacons

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Privacy Policy Changes

This policy is subject to change.