We take your privacy seriously. Please read our policy carefully to understand how Whittaker Mountaineering uses customer information.
Our postal address is
Box W, 30027 SR 706E
Ashford WA 98304
We can be reached via email at firstname.lastname@example.org or you can reach us by telephone at 1.800.238.5756.
Use of Customer Information
Any personal information you provide to us will always be protected to our maximum capabilities and should you provide your e-mail address to Whittaker Mountaineering, it may be shared with our partner Rainier Mountaineering, Inc., a mountain guiding service, but will never be shared with or given away to any other third parties for marketing purposes without your expressed permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.
Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), including through Facebook contests, Rainier Mountain Festival participation or other marketing activities and events, or (b) you have registered or purchased or otherwise have an existing relationship with us, or (c) we have received your email address from a partner company, such as Rainier Mountaineering Inc. We respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the unsubscribe link at the end of any email. If you believe you have received unwanted, unsolicited email, please forward a copy of that email with your comments to email@example.com for review.
Any testimonials, photos or other content expressing customers’ opinion or likeness sent via email to Whittaker Mountaineering becomes the property of Whittaker Mountaineering and may be used for marketing, including our website, email and social media.
Whittaker Mountaineering does not intend to collect personal information from children under the age of 16. If you are under 16 years old, you should not register for our newsletter or any other services or otherwise provide information on this web site. Instead you should ask your parent or guardian to do so for you.
With respect to security, when we transfer and receive sensitive financial information, we redirect visitors to a secure server. We maintain appropriate security measures in place in our facilities to protect against the loss, misuse, or alteration of information that we collect via our site, but are not responsible if your information is compromised due to unauthorized access to your computer or Internet provider during a transaction or information sharing otherwise.
Use of Browser Cookies
Like most sites, Whittaker Mountaineering makes use of browser "cookies." Cookies are small text files placed on your computer's hard disk by our server that allow us to quickly check your status as a subscriber and facilitate access to your preferences or Whittaker Mountaineering profile. Cookies may also be used to serve you relevant Whittaker Mountaineering advertisements on other web sites.
Links to Other Sites
We provide links to other online resources we believe will be helpful or informative. Whittaker Mountaineering is not responsible for the content that appears on those sites and we do not endorse them. Please consult those sites' individual privacy policies in order to determine how they treat user information.
Use of Web Beacons
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).
Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
This policy is subject to change.
My MH Phantom Parka -Tier 2 arrived and aside from there being a #16 written in you would have never known guessed this was a rental jacket. You can tell Whittaker takes care their gear and rates it more than fairly for resale. Definitely the place to go for mountain tested and approved gear at a bargain.
Bought the tier 2 used large kangri pants and the size fit as advertised with enough room for my wool base layer and soft-shell pants underneath. If you need a pair of pants that are going to keep you dry all day and keep the wind out, then these are the pants for you. The full-length side zipper is excellent when you need to get the pants on but are on a steep slope or otherwise unable to take off your crampons or snowshoes.
I've worn these for years, finally had to get a new pair one size up cuz... middle age. They are sturdy, and they have the full leg zip feature you really need for putting on over crampons or large boots, and for venting when it warms up. With the discount on used gear, these are a great price and when I received them, you can barely tell they are used.
Jacket is in great condition-- practically new. The down lofts nicely and you can tell the jacket was well cared for. Shipping was quick and the price better than anything you could get on eBay or gear trade.
I had rented a pair of these pants previously, so I knew I liked the size and model. They are great gore-tex, full-zip pants. Definitely not breathable - which is the point! They keep out ALL the moisture. The used rental pants I purchased showed up in great condition and have lots of life left in them!
I bought the Kangri pants because I needed a lower hard shell layer, and I was immediately impressed by the quality. The tier 3 product arrived clean, and only minimally worn. There were no tears, or defects. It looked as though they may have been worn two or three times. What I received was a product that was ready to go in all respects. Now, on to the fit. I ordered in Men's large and they fit me perfectly! The Pants are equivalent in quality to my best hardshell,
Love their system for used gear - although this was Tier 3, you really can't tell it had gone through much use.
I also took a chance ordering this with respect to sizing (ordered Large)... I'm a man, size 32/30, and these fit me perfectly.
Haven't taken these out on the mountain yet, but they feel great and I'm looking forward to it!
I was very pleased with the Tier-2 condition and appearance. It looks new. I appreciate the design of the chest pockets and the decision to eliminate the waist pockets for simplicity. Waist pockets are only accessible if you remove your pack, and chest pockets are easily accessible wearing a pack. My use is winter hiking, snowshoeing, and climbing.
Better than expected. no signs of previous use. great deal!