Now Hiring Spring/Summer 2025 Seasonal Staff!

Interested in working at Whittaker Mountaineering? Below are the available jobs listed. We look forward to hearing from you! 

Please send your resume to Ben@whittakermountaineering.com

 

Job Type: Outdoor Equipment Associate

Whittaker Mountaineering | Ashford, WA

Job Type: Summer Seasonal                                                                            Hourly Wage:  $17.00-$22.00 DOE

Date Range: March to End of September of 2025

Whittaker Mountaineering (WM) is a specialty outdoor retail and rental store located six miles outside of Mt. Rainier National Park in Washington State (MRNP). WM is the recommended outfitter for RMI Expeditions (RMI), www.rmiguides.com, one of North America’s largest Mountain Guide Service. WM and RMI are located at Rainier BaseCamp along with several other businesses serving the needs of hikers, climbers, and Park visitors. We are seeking a Sales Associate that is organized, customer service oriented, has strong communication skills, and a passion for the outdoors. Sales Associates are responsible for ensuring our customers have a positive and seamless experience when shopping or renting with us.

Job Description

• Outfitting customers with outdoor gear and apparel
• Creating a comfortable and welcoming atmosphere for all customers and getting RMI climbers excited for their climb
• Educating customers on performance and technical aspects of mountaineering and outdoor equipment
• Maintaining an orderly appearance throughout sales floor, rental shop, and BaseCamp grounds
• Answering phones, responding to voice messages and email inquires

Executing various specific projects and tasks in both the rental and retail departments including but not limited to:

Retail:

• Operating Shopify Point of Sales system and online data base
• Counting, Receiving, Labeling, and Stocking new gear as it arrives to the store
• Sharing information and status updates on local trails and conditions inside and outside the MRNP
• Providing excellent customer service that may lead to increased sales

Rentals:

• Preparing rental reservations and meal packages for pickup and international shipment
• Maintaining, cleaning, and repairing rental equipment as needed
• Maintaining a clean and organized rental shop at all times
• Outfitting clients with the proper gear needed for each specific climb
• Processing gear returns
• Assisting with visual merchandising
• Operating EasyRent Rental Point of Sale System
• Assisting with other daily operations and various needs as needed

Desired Skills and Experience

• Interest/experience in hiking, backpacking, mountaineering, climbing, snow/outdoor sports
• Ability to work well as part of a small team
• Experience with Shopify Online and Point-Of-Sale System Preferred
• Proficiency in Microsoft Office – Primarily Outlook, Excel and Word
• Detail oriented, ability to problem solve and think critically
• Capable of being a self-starter
• Strong communication/listening skills
• Highly developed sense of integrity and passion for excellence
• 1-2 years of customer service experience (preferably in an outdoor industry retail environment) considered a plus
• Must be able to lift approx. 40lbs

Benefits

Mountaineering Snow School with RMI Expeditions

Opportunity to climb Mt. Rainier with RMI (during climbing season May-September)

Use of outdoor gear from the Rental Shop at no charge

30% Off In-store purchases (does not apply to used or sale items)

20 % Off Rainier BaseCamp Bar and Grill and Whittaker’s Bunkhouse Café

Low-cost and on-site employee housing (Approximately $200/month including utilities)

 

Job Type: E-Bike Mechanic

Whittaker Mountaineering | Ashford, WA

Employee Housing with employment

Job Type: Full-time Seasonal Hourly Wage: $24.00-$30.00 DOE

Date Range: April to End of September of 2025

Whittaker Mountaineering (WM) is a specialty outdoor retail and rental store located six
miles outside of Mt. Rainier National Park in Washington State (MRNP). WM is the
outfitter for RMI Expeditions (RMI), www.rmiguides.com, one of North America’s largest
Mountain Guide Service. WM is located at Rainier BaseCamp and serves the needs of
hikers, climbers, bikers, and park visitors.
Whittaker Mountaineering is hiring a Seasonal Bike Mechanic/Rental Fleet Associate to
keep our Giant peddle-assisted e-bikes dialed and support a great rental experience for
customers. This full-time, seasonal role blends technical service, customer support, and
fleet coordination.

Desired Skills:
- 1+ years of professional bike shop experience
- E-bike servicing and diagnostics experience
- Confidence with drivetrain adjustments, brake bleeds, and suspension setup
- Excellent communication skills, team player with a customer-first mindset

Service Support:
- Build new bikes for the sales floor (early season)
- Inspect rentals for damage and create repair work orders
- Assist in service and on the sales floor during peak times
- Maintain organized workstations and rental areas

Rental Fleet Operations:
- Clean, inspect, and tune rental bikes between rides
- Charge e-bike batteries, check tires, make adjustments as needed
- Set suspension and cockpit fit to customer specs
- Track fleet condition, pull bikes from rotation when needed
- Enter check-in/check-out info in rental software
- Assist with other rental products (hike/climb) as as needed

Customer Setup & Support:
- Walk customers through waivers and bike features

- Provide local trail tips and gear recommendations

- Provide excellent customer service

Benefits
Opportunity to work in a team environment with fellow outdoor enthusiasts
Mountaineering Snow School with RMI Expeditions
Opportunity to climb Mt. Rainier with RMI (during climbing season May-September)
Use of outdoor gear from the Rental Shop at no charge
30% Off In-store purchases (does not apply to used or sale items)
20 % Off Rainier at BaseCamp Bar and Grill and Whittaker’s Bunkhouse Café